Customers, please be aware Optus has recently been the victim of a cyber-attack on their servers, resulting in a MAJOR breach of Optus customers indentity data.
The CEO of Optus has confirmed that “This impacts Optus customers dating back to 2017.
Customers’ names, dates of birth, phone numbers, email addresses, driver’s licence numbers, passport numbers or addresses could have been accessed in the attack”
If you are or have been an Optus customer between 2017 and now you need to ACT NOW!
Scammers may use your personal information to contact you by phone, text or email. Never click on links or provide personal or financial information to someone who contacts you out of the blue. Learn how to protect yourself from scams by visiting www.scamwatch.gov.au
Optus customers need act immediately to protect their accounts and watch out for scams following Optus data breach.
It is important to be aware that you be may now be at a heightened risk of identity theft.
Optus customers should take immediate steps to secure all of their accounts, particularly their bank and financial accounts. You should also monitor for unusual activity on your accounts and watch out for contact by scammers.
Steps you can take to protect your personal information include:
- Secure your devices and monitor for unusual activity
- Change all your online account passwords, especially any using your optus email address or password.
- Enable multi factor authentication for banking and any other critical account
- Check your accounts for unusual activity such as items you haven’t purchased
- Place limits on your accounts or ask you bank how you can secure your money
- If you suspect fraud you can request a ban on your credit report.
If you are concerned that your identity has been compromised or you have been a victim of a scam contact your bank immediately and call IDCARE on 1800 595 160. You can also report scams to Scamwatch www.scamwatch.gov.au and check cyber.gov.au for information about cyber security.
Check the Optus website for more information and contact Optus via the My Optus App or call 133 937.
If you are not sure what you need to secure or require assistance to do so, please Contact Us and we can help you get everything locked down and secure.
